General information

As the operator of these pages, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

This privacy policy explains the type, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the associated websites, functions and content as well as other external online presences, such as our social media profiles.

With regard to the terms used, such as “personal data” or their “processing”, we refer to the definitions in Art. 4 of the EU General Data Protection Regulation (GDPR).

Security measures

We take appropriate technical and organizational measures in accordance with Art. 32 GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk.

The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, transfer, safeguarding of availability and its separation.

Furthermore, we have set up procedures that ensure the exercise of data subject rights, the deletion of data and the response to data threats. Furthermore, we take the protection of personal data into account as early as the development and selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 GDPR).

The security measures include in particular the encrypted transmission of data between your browser and our server.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data security on the Internet

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Data processing on this website

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

You also have the right to request the restriction of the processing of your personal data under certain circumstances. For details, please refer to the privacy policy under “Right to restriction of processing”.

Analysis tools and tools from third-party providers

When you visit our website, your usage behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your usage behavior is usually anonymous; the usage behavior cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, the payment data you transmit to us cannot be read by third parties.

Cooperation with processors and third parties

If we disclose data to other persons and companies (processors or third parties) as part of our processing, transfer it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the transfer of data to third parties, such as payment service providers, is necessary for the performance of a contract pursuant to Art. 6 para. 1 lit. b GDPR), you have given your consent, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on our behalf (commissioned processing), this is done on the basis of a contract in accordance with Art. 28 para. 3 GDPR.

Transfers to third countries

If we process data in a third country (i.e. a country outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfill our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have the data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means, for example, that the processing takes place on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

Explanation of terms

GDPR

EU General Data Protection Regulation

(EU Regulation 2016/679)
Overriding data protection law at European level with direct legal effect in all EU member states

BDSG Federal Data Protection Act
Personal data Any information relating to an identified or identifiable natural person.
(Art. 4 No. 1 GDPR)
Controller The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
(Art. 4 No. 7 GDPR)
Consent (of the data subject)
Any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
(Art. 4 No. 11 GDPR)
  1. General notes and mandatory information

Processing entity / controller

The data controller and therefore responsible for data processing within the meaning of data protection law on this website is

wikonect GmbH
Hagenauer Straße 53
65203 Wiesbaden

Phone: +49(611)204809-0
E-mail: info@wikonect.de
E-mail, data protection coordination/data protection team: privacyteam@wikonect.de

Data protection officer pursuant to Art. 37 – 39 GDPR

We have appointed a data protection officer:

Boris Koppenhöfer
c/o Koppenhöfer & Werner Beratungsgesellschaft mbH
Nikolausstraße 11
65343 Eltville am Rhein

Phone: +49(6123)9213-61
E-mail: privacy@wikonect.de

Note on data transfer to the USA

Among other things, tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to disclose personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data processing in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with a competent supervisory authority

In the event of violations of the GDPR or other data protection provisions, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to check this. You have the right to request the restriction of the processing of your personal data for the duration of the review.
  • If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

  1. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by external service providers (hosters). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b) GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f) GDPR).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.

We use the following hoster:

domainfactory GmbH
Oskar-Messter-Straße 33
85737 Ismaning

  1. Cookies

Our Internet pages use so-called cookies. Cookies do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this privacy policy and, if necessary, request your consent.

Cookie consent with Cookiebot

Our website uses Cookiebot’s cookie consent technology to obtain your consent to the storage of certain cookies in your browser and to document this in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, hereinafter referred to as Cybot.

When you enter our website, a cookie (Cookiebot cookie) is stored in your browser, in which the consent you have given or the revocation of this consent is stored. This data is not passed on to the provider Cybot.

The data collected will be stored until you ask us to delete it or delete the Cookiebot cookie yourself or until the purpose for storing the data no longer applies. Statutory retention obligations remain unaffected. Details on the data processing of the Cookiebot cookie can be found at https://www.cookiebot.com/.

Cybot cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.

Cookie consent with Complianz

Our website uses the cookie consent technology Complianz from Really Simple Plugins to obtain your consent to the storage of certain cookies in your browser and to document this in compliance with data protection regulations.

Complianz is a GDPR Cookie Consent plugin that supports DSGVO/GDPR, ePrivacy, CCPA with a conditional cookie notice and customized cookie policies.

The provider of this technology is Complianz B.V., Atoomweg 6b, 9743 AK Groningen, Netherlands.

When you enter our website, a cookie is stored in your browser in which the consents you have given or the revocation of these consents are stored. This data is not passed on to the provider.

The data collected will be stored until you ask us to delete it or delete the cookie yourself or until the purpose for storing the data no longer applies. Statutory retention obligations remain unaffected.

The technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.

  1. Data processing on the website

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Registration for participation in the event / livestream

You must register on our website in order to take part in the event / livestream. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full.

In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on the fulfillment of the contract with you (Art. 6 para. 1 lit. b GDPR).

The data collected during registration will be stored by us for as long as it is required for the above-mentioned purposes. Statutory retention periods remain unaffected.

Service providers in connection with the registration

We use service providers to carry out the registration process. Data collected during registration is partly stored on the service provider’s servers and partly processed by the service provider on our behalf. The service provider will only process your data on our behalf or insofar as this is necessary to fulfill its performance obligations and follow our instructions with regard to this data.

We use the following service providers:

LambdaLogic Informationssysteme GmbH
Karlsruher Straße 7a/8
10711 Berlin

JMarquardt Technologies GmbH
Felix-Wankel-Straße 1
82152 Krailling

Chat function with Slido

On our website you can ask questions to a speaker and take part in surveys etc. if you wish.

We only use the data entered for the purpose of processing the questions and evaluating the survey results.

The processing is carried out on the basis of consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time with effect for the future by sending an email to info@wikonect.de.

The data will be stored by us for as long as it is required for the above-mentioned purposes. Statutory retention periods remain unaffected.

  1. eCommerce

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission upon conclusion of a contract for services and digital content

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution responsible for processing payments.

Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Credit checks

As part of the conclusion of contracts in our online stores, credit checks may be carried out in certain cases. This only takes place if the data subject has consented or if we have a legitimate interest, e.g. in the case of purchase on account. In these cases, there is always a strict processing of interests, which must be clearly in favor of the person responsible, so that a credit check takes place.

As part of the credit check, the necessary data is passed on to credit agencies.

The basis for this data processing if the controller has a legitimate interest is Art. 6 para. 1 lit. f GDPR; if the data subject has given consent, the legal basis is Art. 6 para. 1 lit. a. GDPR.

At this point, reference is made to the data subject’s right to object to processing, see also information on the right to object to data collection in special cases and to direct marketing (Art. 21 GDPR) under point 1 of this privacy policy.

  1. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

This analysis tool is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Storage duration

Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please see the following link: https://support.google.com/analytics/answer/7667196?hl=de

Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses technologies that enable the cross-page recognition of the user to analyze user behavior (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of this website is stored on our server. The IP address is anonymized before it is stored.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This enables us to find out, among other things, when which pages were accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

This analysis tool is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

IP anonymization

We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the analysis so that it can no longer be clearly assigned to you.

Hosting

We host Matomo with the following third-party provider:

domainfactory GmbH
Oskar-Messter-Straße 33
85737 Ismaning

  1. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

Sendinblue

This website uses Sendinblue to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Sendinblue is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter is stored on Sendinblue’s servers in Germany.

Data analysis by Sendinblue

With the help of Sendinblue, we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links have been clicked on. In this way, we can determine, among other things, which links were clicked on particularly often.

We can also recognize whether certain previously defined actions were carried out after opening/clicking (conversion rate). For example, we can recognize whether you have made a purchase after clicking on the newsletter.

Sendinblue also allows us to subdivide (“cluster”) newsletter recipients according to various categories. The newsletter recipients can be subdivided according to age, gender or place of residence, for example. In this way, the newsletters can be better adapted to the respective target groups.

If you do not wish to be analyzed by Sendinblue, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.

Detailed information on the functions of Sendinblue can be found at the following link: https://de.sendinblue.com/newsletter-software/.

Legal basis

The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Storage duration

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For more information, please refer to Sendinblue’s privacy policy at: https://de.sendinblue.com/datenschutz-uebersicht/.

  1. Plugins and tools

YouTube with enhanced data protection

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube may store various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

After the start of a YouTube video, further data processing operations may be triggered over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

Vimeo without tracking (Do-Not-Track)

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with Vimeo videos, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. However, we have configured Vimeo so that Vimeo does not track your user activities and does not set any cookies.

The use of Vimeo is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on “legitimate business interests”. You can find details here: https://vimeo.com/privacy.

Further information on the handling of user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy.

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google fonts are installed locally. There is no connection to Google servers.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This site uses Font Awesome for the uniform display of fonts. Font Awesome is installed locally. There is no connection to the servers of Fonticons, Inc.

Further information about Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

  1. Payment services

We integrate third-party payment services on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) and order data are processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The payment service providers are used on the basis of Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consent can be revoked at any time for the future.

Information provided during the ordering process, together with information about your order, will be passed on to the provider. Your data will only be passed on for the purpose of payment processing.

We use the following payment services / payment service providers on this website:

Concardis GmbH
Helfmann-Park 7
65760 Eschborn

Ingenico GmbH
Daniel-Goldbach-Straße 17 – 19
40880 Ratingen

  1. Online-based communication (conference tools, etc.)

Data processing

Among other things, we use online tools to communicate with our customers. The individual tools we use are listed below. If you communicate with us by video or audio conference via the internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide/enter to use the tools (e-mail address and/or your telephone number). The conference tools also process the duration of the conference, the start and end (time) of participation in the conference, the number of participants and other “contextual information” in connection with the communication process (metadata).

Furthermore, the provider of the tool processes all technical data that is required to process the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.

If content is exchanged, uploaded or provided in any other way within the tool, it is also stored on the tool provider’s servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared while using the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the company policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 sentence 1 lit. b GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). If consent has been requested, the tools in question are used on the basis of this consent; consent can be withdrawn at any time with effect for the future.

Storage duration

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used

We use the following conference tools:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Details on data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom’s privacy policy: https://zoom.us/de-de/privacy.html.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://zoom.us/de-de/privacy.html.

  1. Own services

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Postal advertising

We use your address in compliance with all legal provisions for sending postal advertising (postal advertising).

The legal basis for this is our legitimate interest in direct advertising in accordance with Art. 6 para. 1 sentence 1 lit. f in conjunction with recital 47 GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time. More specific regulations may be communicated to you in the context of data collection and take precedence over this regulation.

Your address will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to postal advertising, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.

We use the following service provider to send our mailings:

Lang Industrie Dienst GmbH
Lübecker Straße 4
69181 Leimen

Contact via social networks (Xing, LinkedIn, Facebook, etc.)

If you contact us via social networks, your request including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Applications

We offer you the opportunity to apply to us (e.g. by e-mail, post or via the online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-new and Art. 6 para. 1 lit. b GDPR for the purpose of implementing the employment relationship.

Data retention period

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data you have submitted, including any remaining physical application documents, will be stored or retained for a maximum of 6 months after completion of the application process (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 para. 1 lit. f GDPR).

YOU CAN OBJECT TO THIS STORAGE IF YOU HAVE LEGITIMATE INTERESTS THAT OUTWEIGH OUR INTERESTS.

After the retention period has expired, the data will be deleted unless there is a statutory retention obligation or another legal reason for further storage. If it is evident that it will be necessary to store your data after the retention period has expired (e.g. due to an impending or pending legal dispute), the data will only be deleted once it has become irrelevant. Other statutory retention obligations remain unaffected.

  1. events

Photos of the event or the participants

Images (photos, videos) are sometimes taken at our events.

Images of natural persons are personal data within the meaning of data protection law and are also specially protected by other laws.

Images of publicly advertised events may be produced, stored, published and otherwise used in the context of editorial contributions or other documentation purposes on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, provided that the interests of the data subjects depicted do not prevail.

If we obtain your consent to the production and use of the image material for certain purposes, the processing is based on this consent in accordance with Art. 6 para. 1 lit. a GDPR. This can be revoked at any time without giving reasons with effect for the future.

The image material will remain with us until you ask us to delete it, revoke your consent to processing or the purpose for which it was stored no longer applies. Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

  1. Virtual trade fairs / congresses

We operate virtual events such as trade fairs, exhibitions, congresses, etc.

The other provisions of this privacy policy and the special provisions of this section apply to these pages.

This offer is aimed exclusively at persons who have reached the age of 18 and have full legal capacity.

Hosting

These pages are hosted by external service providers (hosters). The personal data collected on these pages is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b) GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f) GDPR).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.

We use the following hoster:

VRtual X GmbH
Hegestraße 40
20251 Hamburg

Disclosure to third parties

If you give your consent, your data (name, contact details, date of visit) will be passed on to the sponsors, exhibitors or stand operators of the virtual exhibition stands you visit and the industry-sponsored seminars or symposia you attend for the purpose of establishing sales contacts. The names and contact information of the recipients of your data can be found in the exhibitor list of the respective exhibition hall or the virtual room of the industry-sponsored seminars or symposia.

The storage and forwarding of the data takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time by sending an email to privacyteam@wikonect.de.

The platform is usually available for a certain period after the end of the event (on-demand period). You can also revoke your consent after this period via the following email address: privacyteam@wikonect.de.

The legality of the data processing operations already carried out remains unaffected by the revocation.

The data will be deleted after all legal bases have ceased to exist.

Registration

You must register in order to take part in the virtual event. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full.

In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on the fulfillment of the contract with you (Art. 6 para. 1 lit. b GDPR).

The data collected during registration will be stored by us for as long as it is required for the above-mentioned purposes. Statutory retention periods remain unaffected.

YouTube (with cookies)

Some of the virtual rooms contain videos from YouTube.

When you call up a page equipped with a YouTube player, a connection to the YouTube servers is established and Google cookies are set in your browser. This tells Google which of our pages you have visited and which movie you have watched. Google sets the following cookies via the YouTube player, for example: CONSENT, GPS, Visitor_Info1_Live, YSC, IDE

We do not receive any data from Google about your usage behavior with regard to this data collection. Google uses the collected data, among other things, to provide you with target group-optimized advertising.

If you are logged into your YouTube or Google account while visiting our site, you allow Google to associate your usage behavior directly with your personal profile. You can prevent this by logging out of your account.

Further information on the handling of your data can be found in Google’s privacy policy at https://www.google.de/intl/de/policies/privacy

Data categories

IP address from which our site was accessed; date and time of access; films accessed; type and version of Internet browser; type and version of operating system; Google ID stored in cookies, scope of film usage, sharing functions used to recommend the film to others

Data recipient (third country transfer, if applicable)

Google LLC, contactable for us as a European organization via Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. The transfer of data outside the EEA by YouTube or Google is protected by the conclusion of EU standard data protection clauses.

Purpose + legal basis

We use the YouTube player in order to be able to offer you efficient video streaming. The legal basis for the transmission of your IP address and the other weblog data to Google is a legitimate interest pursuant to Art. 6 para. f GDPR, as video streaming is technically not possible without such minimal data transmission. The legal basis for the data transfer to Google through the use of Google cookies is your corresponding cookie consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke this consent at any time by changing the cookie consent settings. The processing carried out until the revocation remains unaffected.

Storage duration

The storage period is the responsibility of Google. It is not possible for us to delete your data, as we do not collect any data from you through the use of YouTube.

YouTube (without cookies / NoCookie)

Some of the virtual rooms contain videos from YouTube.

When you access a page equipped with a YouTube player, a connection to the YouTube servers is established. This tells Google which of our pages you have visited and which movie you have watched. Since we use YouTube in the NoCookie variant, no cookies are set in your browser when you use the YouTube player.

We do not receive any data from Google about your usage behavior with regard to this data collection. Further information on the handling of your data can be found in Google’s privacy policy at https://www.google.de/intl/de/policies/privacy

Data categories

IP address from which our site was accessed; date and time of access; films accessed; type and version of Internet browser; type and version of operating system.

Data recipient (third country transfer, if applicable)

Google LLC, contactable for us as a European organization via Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. The transfer of data outside the EEA by YouTube or Google is protected by the conclusion of EU standard data protection clauses.

Purpose + legal basis

We use the YouTube player in order to be able to offer you efficient video streaming. The legal basis for the transfer of your data to Google is a legitimate interest pursuant to Art. 6 (f) GDPR, as video streaming is not technically possible without such minimal data transfer.

Storage duration

Google is responsible for the storage period. It is not possible for us to delete your data, as we do not collect any data from you through the use of YouTube.

Vimeo (with cookies)

Some of the virtual rooms contain videos from Vimeo.

When you access a page equipped with a Vimeo player, a connection to the Vimeo servers is established and Vimeo cookies are set in your browser. This tells Vimeo which of our pages you have visited and which movie you have watched. Vimeo sets the following cookies via its video player, for example: VUID and cookies from Google and Microsoft

We do not receive any data from Vimeo about your usage behavior with regard to this data collection.

Further information on the handling of your data can be found in Vimeo’s privacy policy: https://vimeo.com/privacy, in addition to cookies: https://vimeo.com/cookie_policy

Data categories

IP address from which our site was accessed; date and time of access; films accessed; type and version of Internet browser; type and version of operating system; Vimeo ID stored in cookies or from other providers, scope of film usage, sharing functions used to recommend the film to others

Data recipient (third country transfer, if applicable)

Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA. The resulting data transfer outside the EEA is secured by the conclusion of EU standard data protection clauses.

Purpose + legal basis

We use the Vimeo player in order to be able to offer you efficient video streaming. The legal basis for the transmission of your IP address and the other weblog data to Vimeo is a legitimate interest pursuant to Art. 6 para. f GDPR, as video streaming is technically not possible without such minimal data transmission. The legal basis for the data transfer to Vimeo and its tracking partners through the use of cookies is your corresponding cookie consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke this consent at any time by changing the cookie consent settings. The processing carried out until the revocation remains unaffected.

Storage duration

The storage period is the responsibility of Vimeo. It is not possible for us to delete your data, as we do not collect any data from you through the use of Vimeo.

Vimeo (without cookies)

Some of the virtual rooms contain videos from Vimeo.

When you access a page equipped with a Vimeo player, a connection to the Vimeo servers is established. Vimeo is informed which of our pages you have visited and which movie you have watched. As we use the DoNotTrack version of Vimeo, no cookies are set in your browser when you use the Vimeo player.

We do not receive any data about your usage behavior with regard to this data collection from Vimeo. Further information on the handling of your data can be found in Vimeo’s privacy policy: https://vimeo.com/privacy, in addition to cookies: https://vimeo.com/cookie_policy

Data categories

IP address from which our site was accessed; date and time of access; films accessed; type and version of Internet browser; type and version of operating system.

Data recipient (third country transfer, if applicable)

Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA. The resulting data transfer outside the EEA is secured by the conclusion of EU standard data protection clauses.

Purpose + legal basis

We use the Vimeo player in order to be able to offer you efficient video streaming. The legal basis for the transmission of your IP address and the other weblog data to Vimeo is a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, as video streaming is technically not possible without such minimal data transmission.

Storage duration

The storage period is the responsibility of Vimeo. It is not possible for us to delete your data, as we do not collect any data from you through the use of Vimeo.

Video conferencing

We also offer video conferences in the virtual room, which are hosted by our virtual room service provider and do not require any additional application apart from your internet browser. Participation in a video conference can be started by clicking on the corresponding link in the virtual room.

As a participant, you do not need to create a user account. When you dial in to the conference, you will be asked to give yourself a participant name for the conference so that, for example, messages in the chat during the conference can be assigned to you personally.

The conference technology asks for your permission to access your microphone and camera. You can grant each of these authorizations, but you do not have to if you want to follow a conference without active participation, for example.

In addition to audio and video, the conference technology offers you supplementary functions: an accompanying chat for the exchange in text form, requests to speak via icons, profile maintenance (profile picture, additional contact data), artificial background image.

Conferences can be recorded. If a conference is to be recorded, we will inform all participants in advance and only start the recording once all participants have given their consent to the recording. Audio recordings can be transcribed into a text file. Consent is given in accordance with Art. 6 para. 1 lit. a GDPR and can be revoked at any time without giving reasons; the revocation does not affect the processing carried out until the revocation.

Unless a recording has been expressly agreed, the conference will not be saved in any way. Once the conference has ended, the content of an unrecorded conference can no longer be accessed.

It is technically possible for any participant to make screenshots or a recording of the conference in whole or in part using means outside the conference technology. Such behavior without the corresponding agreement of all participants may constitute a breach of data protection by the acting person. Secret recordings of the spoken word may constitute a criminal offense under Section 201 StGB.

As the host (moderator) of the conference, we have the technical means to mute or blackout you, change your user name and perform other moderator functions without your involvement. We only use such options if there is a need to do so.

The data transfer between your end device and the video conference requires that the hosting server takes note of your IP address via which you are online during the video conference. The servers also collect all types of data that are regularly generated when telemedia services are used.

Data categories

User name, participation times, video or audio signal, video or audio recording (only with consent), audio transcript (only after recording), actions in the chat, status of the message, profile data (profile picture, contact details, background image); IP address and other weblog metadata.

Data recipient

Our service provider for hosting the video conference.

Purpose + legal basis

Use of a video conference. The legal basis is the fulfillment of a contract with you pursuant to Art. 6 para. 1 lit. b GDPR, as the video conference is a central component of the scope of services of the virtual room that you actively use. The legal basis for recordings is consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw this consent at any time. The processing carried out until the revocation remains unaffected.

Storage duration

If no recording takes place, all data will be deleted when the conference ends. If the conference was recorded, the recording is deleted as soon as the last purpose for which the recording was created has been achieved. The weblog with the metadata is deleted after 7 days.

Online chat with VRtual X

You can make contact with other visitors in our virtual rooms via online chat. To use the chat, you must give yourself a user name. You can also delete your comments yourself; however, an entry with your user name and a time stamp will remain.

Data categories

User name, statements in the chat

Data recipient

Our service provider for hosting the chat.

Purpose + legal basis

Provision of an online chat as a communication channel. The legal basis is a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, as we do not analyze your data, merge it with other data or pass it on to third parties and only store it until shortly after the end of the event and do not analyze it in any way.

Storage duration

24 hours

Online chat with tawk.to

You can contact other organizations (e.g. exhibitors at virtual trade fairs) in our virtual rooms via online chat. If you communicate with another organization via the chat, this organization is responsible for the chat under data protection law. In this respect, the data protection information of your communication partner applies.

The chat function of tawk.to as a cloud provider is integrated into our website. To start the chart, click on the chat widget. This is a stand-alone program that is started for the chat in your browser window.

Tawk.to sets cookies after your consent so that a continuous conversation with you can be ensured: __tawkuuid (6 months), TawkConnectionTime (session)

Details on data protection at tawk.to can be found here: https://www.tawk.to/privacy-policy/

Data categories

Time of the chat; IP address; browser type/version, operating system; URL of the website from which the chat is started; content of the chat (e.g. name, email address, questions and answers discussed)

Data recipient (third country transfer, if applicable)

Tawk.to, the cloud provider for the chat widget, is based in the USA. The resulting data transfer outside the EEA is secured by the conclusion of EU standard data protection clauses.

Purpose + legal basis

Provision of an online chat as a communication channel. The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you grant as part of the cookie consent. You can withdraw your consent at any time by changing the cookie consent settings. This will not affect the processing carried out before you withdraw your consent.

Storage duration

Variable, depending on the settings made by the respective controller (e.g. exhibitor). See the data protection information of your communication partner.

Online chat with Userlike

You can contact other organizations (e.g. exhibitors at virtual trade fairs) in our virtual rooms via online chat. If you communicate with another organization via the chat, this organization is responsible for the chat under data protection law. In this respect, the data protection information of your communication partner applies.

The chat function of Userlike as a cloud provider is integrated into our website. To start the chart, click on the chat widget. This is a stand-alone program that is started for the chat in your browser window.

Userlike sets cookies after your corresponding consent so that a continuous conversation with you can be ensured (the cookie names regularly start with “uslk”).

You can find details on data protection at Userlike here: https://www.userlike.com/de/terms#privacy-policy

Data categories

Time of the chat; IP address; browser type/version, operating system; URL of the website from which the chat is started; content of the chat (e.g. name, e-mail address, questions and answers discussed).

Data recipient

Userlike as a cloud provider for the chat widget.

Purpose + legal basis

Provision of an online chat as a communication channel. The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you grant as part of the cookie consent. You can withdraw your consent at any time by changing the cookie consent settings. This will not affect the processing carried out before you withdraw your consent.

Storage duration

Variable, depending on the settings made by the respective controller (e.g. exhibitor). See the data protection information of your communication partner.

Online surveys

You can take part in online surveys in our virtual rooms. We have integrated the technology for collecting and evaluating the survey responses via a cloud provider. The survey tool sets (essential) cookies to ensure a continuous conversation with you (the cookie names regularly start with “slido”).

Data categories

Content of the survey (questions and answers), time of participation, website from which the survey is started; IP address; browser, operating system

Data recipient (third country transfer, if applicable)

Our service provider for hosting the virtual rooms and for the survey tool.

Purpose + legal basis

Provision of online surveys as a communication channel. The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time. This does not affect the processing carried out before you withdraw your consent.

Storage duration

Once the survey has been completed, the responses are only stored as statistical (anonymized) results.

Virtual photo box

A virtual photo box is available within the virtual room. You can provide pictures via the photo box, which are then published on various areas within the virtual room.

To upload a photo, a QR code is displayed on the photo box. Use a smartphone camera to call up the website of our service provider Livedab behind the QR code. You choose whether you want to take a picture with your camera or access pictures in your photo library or file storage. After uploading, the image is displayed in the virtual room.

The images will not be passed on to anyone and will not be used for any purpose other than publication in the virtual space.

Data recipient (third country transfer, if applicable)

Our service provider for hosting the virtual rooms.

Purpose + legal basis

Provision of the virtual photo box. The legal basis is contract fulfillment pursuant to Art. 6 para. 1 lit. b GDPR, as the use of the photo box represents a (free) service relationship with the participants.

Storage duration

Maximum 24 hours

Google Fonts

We use so-called web fonts to enable an individual design of the virtual rooms. Your browser loads these fonts from the Internet to display our pages if the fonts have not yet been loaded into your browser’s memory from a previous visit to a page with this font.

In some cases, fonts are available directly on our own server. In this respect, this is not independent processing that goes beyond the “provision of virtual spaces” processing. In some cases, we use fonts from Google (Google Fonts). Google enables an exceptionally fast provision of font files and guarantees the provision of the currently optimal font set.

To download the fonts from the Google font servers (gstatic.com), your IP address must be transmitted to Google, as otherwise the data package cannot be transmitted. Google does not receive any further data from you in connection with this processing. Further information on the handling of your data can be found in Google’s privacy policy at https://www.google.de/intl/de/policies/privacy

Data categories

IP address, time

Data recipient (third country transfer, if applicable)

Google LLC, contactable for us as a European organization via Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. The data collected by Google Fonts is transferred to Google servers in the USA and processed there. The resulting data transfer outside the EEA is secured by the conclusion of EU standard data protection clauses.

Purpose + legal basis

Provision of Google Fonts in a fast and up-to-date form. The legal basis is a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, as only the IP address of your device is transmitted as part of this processing without further references to your use of the Internet.

Storage duration

The storage period is the responsibility of Google. It is not possible for us to delete your data, as we do not collect any data from you through the use of Google Fonts.

Contact form

Our virtual rooms have contact forms. You can use these to send us or the specific organizations presented in the virtual space messages. Your voluntary entries are technically sent to the recipient as an e-mail. If you write to another organization in the virtual space, this organization will be responsible for the further processing of your data as the recipient.

Data categories

Your entered data and the information on e-mail communication.

Purpose + legal basis

Provision of a contact form as an additional option for contacting us or other organizations in the virtual space. Depending on the content of your contact, the legal basis is the preparation of a contract fulfillment pursuant to Art. 6 para. 1 lit. b GDPR or a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

  1. Tools for file exchange / secure e-mail transmission

OneDrive

We have integrated OneDrive on this website. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter referred to as “OneDrive”).

OneDrive allows us to include an upload area on our website where you can upload content. When you upload content, it is stored on the OneDrive servers. When you enter our website, a connection to OneDrive is also established so that OneDrive can determine that you have visited our website.

The use of OneDrive is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in a reliable upload area on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

  1. Up-to-dateness and amendment of this privacy policy

Changes and further developments to this website or other websites and services operated by us, as well as changes to legal or regulatory requirements, may necessitate changes to this privacy policy.

The current declaration can be found here at https://wikonect.de/datenschutzerklaerung/.

Status: September 2021.